The Capacitor Plague

I woke up from a nap to a loud pop and a smell of burning plastic. The source turned out to be one of the most precious and important to me digital devices: a ReadyNAS NV+, a small silver box with over a terabyte of hard drives that store my backups, music, and photos.

Network attached storage (NAS) is an engineering compromise. It’s a storage solution that lets you keep a bunch of drives in a self-contained device. It’s redundant: you can lose a drive (which is a statistical certainty) and not lose your data. There are also handy usb ports that let you connect usb drives and a button to run backup jobs onto these drives. It also serves as a print server, and in theory it can be used as a streaming media server. On the other hand it’s slow (gigabit networks are not fast enough when you need gigs of data fast), a complete nightmare to use with photo managers like Picasa, and an even worse nightmare if you want to use it as a Time Capsule.

I’ve spent a lot of time babysitting my ReadyNAS NV+: changing the defective RAM that it shipped with, updating the buggy firmware, finding the right drives for it (some don’t have the right temperature sensors). Don’t get me started on what it took to make it work with Mac’s Time Machine.

And after all that, the one box that was supposed to keep my precious digital archives safe was smoking. This was preceeded by a few days of weird performance issues and a couple of hangs. The power supply finally died a horrible death, and I realized that once again I was falling victim (or “mugu” as Nigerians say) to faulty capacitors.

According to Wikipedia, the name of this phenomenon is “Capacitor Plague“. There is an epidemic of failure in electrolytic capacitors from certain shady manufacturers. Electrolytic capacitors are usually found in power supplies. They are little aluminum cylinders filled with special film and electrolytic liquid or gel. Power supplies get very hot, and the liquid part of the capacitors, the electrolyte, always wants to either dry up or explode. The formula for the electrolyte is very hard to get right.

The rumor is that one or a few companies resorted to industrial espionage to steal electrolyte formulations. They weren’t entirely successful – they either got an incomplete formula or just plain Brawndo.

Spectrum Online did some digging:

“According to the source, a scientist stole the formula for an electrolyte from his employer in Japan and began using it himself at the Chinese branch of a Taiwanese electrolyte manufacturer. He or his colleagues then sold the formula to an electrolyte maker in Taiwan, which began producing it for Taiwanese and possibly other capacitor firms. Unfortunately, the formula as sold was incomplete.
“It didn’t have the right additives,” says Dennis Zogbi, publisher of Passive Component Industry magazine (Cary, N.C.), which broke the story last fall. According to Zogbi’s sources, the capacitors made from the formula become unstable when charged, generating hydrogen gas, bursting, and letting the electrolyte leak onto the circuit board. Zogbi cites tests by Japanese manufacturers that indicate the capacitor’s lifetimes are half or less of the 4000 hours of continuous ripple current they are rated for.”

Wastefulness of today’s society masks the problem: most people don’t perform autopsies on their dead $70 DVD players or $500 computers, they just use that as an excuse to buy the new hottness. The techies with (or without) spare time and soldering skills do the following: fill bulleten boards with tales of saving their devices by soldering in new capacitors; search for instructions on how to solder and purchase capacitors; and curse creatively after doing it for the 5th time.

The unique thing about the capacitor plague is how easy it is to identify: the capacitors literally blow their tops, venting electrolyte through the special stress relief indentations. It’s also unique in that anybody with a soldering iron has a very good chance of fixing it: the caps are easy to locate and solder. In the age when most electronic components are of the “surface mount” type (the size of a sesame seed) or chips with dozens legs as fine as silk, soldering in a two legged capacitor is very refreshing.

Here’s a nest of capacitors from my busted power supply: two in the left corner are clearly popped, the one on the right is probably ok:

In the last couple of years the following devices that I own fell prey to faulty caps: a cheap off-brand dvd player, a speed control on my Dodge Caravan’s air conditioner, a Netgear network hub, a huge and expensive Air King window fan, and now, my ReadyNAS. The interesting thing is that the problem exists in both high end and low end products, as well as in high tech and low tech ones (I did not know there were electronic components in the window fan).

I am out of warranty on my ReadyNAS because I bought it in May of 07. The following passage leads me to believe that the shitty capacitors are a problem that they are aware of and (maybe) fixed in newer releases of the hardware (they could not offer a 5 year warranty if they used the same capacitors – they’d just go broke).

“Please be aware that ReadyNAS purchased prior to August 21, 2007 carries a one-year limited warranty. Extended warranty purchased for these ReadyNAS will be honored by NETGEAR. ReadyNAS NV+ and 1100 purchased August 21, 2007 and later have a 5-year limited warranty, and the ReadyNAS Duo has a 3-year warranty.”

The brand name of the popped capacitors reads “Fuhjyyu”. It lead me to the an urban dictionary entry that says that Fuhjyyu is either

“1) Chinese word for feces.

or

(2) Brand name of abysmal quality capacitors that are installed on logic boards, switching power supplies and various other electronic components.”

There’s also a post from a guy who implores ReadyNas to stop using those capacitors.

Then there’s badcaps.net – a global capacitor gripefest that is too depressing to read.

You can see a nice gallery of busted caps over here

There are broader implications of this: coupled with the fragile lead free solder, leaky capacitors don’t only cause kajillions of dollars of damage, but will also make electronics of our era impossible to use in the near future. The aluminum in burnable cds and dvds are rotting too, destroying the record of our time.

Optimus Mini Three Full Review

I once read a book called “The Mouse Driver Chronicles: The True-Life Adventures of Two First-Time Entrepreneurs” about two guys who started their own company with an unorthodox business plan: making a real, physical product and selling it. This happened during the dot com era, when everyone was making money hand over fist with immaterial products: websites, content, synergy and such. At the very most, bits and bytes would overlap with physical world in online stores – you could order something online and get it delivered, but there were very few companies that produced an actual product. Well, there was one place that would send a real dog turd to a recipient of your choice, but they went under and I can’t even find their website. “Brick and Mortar,” a metaphor for physical world (as opposed to online) stores became a pejorative.

So, these two guys embarked on creating a company with a single product: a mouse that is shaped like golf driver and selling it to big novelty stores and catalogs. Very not dot-com. Designing the product was easy: take a golf driver head, slap mouse buttons on it – there it is. Dealing with the manufacturer was a lot more difficult. These days most of electronic products are made in China, and flying there is pretty expensive. You have to deal with the language barrier, timezone shift, and cultural differences, while collaborating on making a physical product. A single miscommunication and a whole batch worth tens of thousands of dollars might be ruined.

This is the reason why so many great product ideas go unrealized. A great example of that is SiliconFilm: a film roll-sized device that would convert your regular SLR into a digital one. Many people would want to buy one, but it’s been a stady winner of Wired’s vaporware awards.

Mousedriver was a simple product: a stock mouse in a slightly different housing. When I’ve heard that Art. Lebedev studio was actually planning to make one an OLED custom input device, Optimus Mini Three, I had my doubts that it would ever become real, but plunked down 100 bucks (a special pre-order price, it’s $160 or so now) and was prepared to get my money back in a year or two. Instead, in less than half a year I got a parcel from Taiwan. Inside was a working Optimus Mini keyboard. A was dumbstruck.

Now, Art. Lebedev Studio is a slightly more serious outfit than the mousedriver guys. It’s a large (about 150 people) design firm lead by a brilliant designer Artemy Lebedev. This guy:

Artemy (aka Tema aka Art.) Lebedev is so notorious in Russian web design scene, that he goes by the moniker “Youknowwho.” The Studio is based in Moscow, with satellite offices in Latvia and Ukraine. Web design is their bread and butter, but lately they’ve been branching out into industrial design. Starting with a funky coffee mug called ColorShift Atmark, they’ve been steadily building their portfolio of actually manufactured objects.

There are only two other design companies that excite me as much, IDEO and Frog Design. Lebedev Studio in my mind is destined to be as great as IDEO. One day I found out that my favorite toothpaste tube(Crest Neat Squeeze) and toothbrush (the “fat” Oral-B one) were both designed by IDEO, as well as many other wonderful things. Good design is very important to me, and Art. Lebedev Studio is finally starting to come out with things that I can buy.

The concept design for a keyboard with buttons containing little OLED screens called Optimus recieved a lot press coverage. Lebedev would be crazy to attempt manufacturing something complicated like that, just as it would have been stupid to attempt to create Apollo spacecraft without building a Redstone rocket first. So Youknowwho decided to do a proof of concept – a three button OLED “keyboard” and called it Optimus Mini Three. As I mentioned before, mine arrived from Taiwan a short time ago.

I opened the box, plugged in the USB cable, installed the software and was up and running in about a minute. USB devices are supposed to be plug and play, but can be very finicky – refuse to be recognized, fail to install drivers, etc. Wasn’t the case with OM3 – the usb communication code is rock solid.

One thing you should know about the organic led screens is that they are extremely hard to photograph. They behave kind of like the old tv screens and computer monitors, having some sort of a refresh scan. Ideally, I would take pictures in a professional light tent with a camera on a tripod taking a lot of pictures with a slow shutter speed. I ended up taking a lot of pictures hand holding the camera with the exposure of 1/13th of a second. My lens has an anti-shake feature and I have very steady hands, but the pictures could be a touch sharper if I used a tripod. There are also problems with moire pattern that shows up in pictures, but is of course not visible to the human eye.

Here I loaded some sample images from the web. They look very crisp live, but even with all the camera artifacts, they look passable photographed. The contrast and resolution is very impressive. Also, the plastic that covers the screens gives off very little glare and does not hold fingerprints well. The only thing that shows up is light-colored specks of dust. I did not even bother wiping down the buttons after pressing them for the most part.

Here’s an example of the silly slot machine game that comes with the software.

Here’s a closeup of a single button. There is a bit of an issue with the pixels right at the top and bottom: they are a bit off.

The memory and processor resource tracking application shows a \little artifact: a small stripe of dead pixels. This seems to be a software issue though: these pixels work in other applets and images, and actually show up in the software preview. In resource monitor mode the software itself takes about 10% of processor time for itself. This can probably improved, but this is not much more than I would expect from any resource monitoring application. Overall the “configurator” software is in a pretty solid beta. It does not crash, but certain features need some work: the Windows Media Player widget keeps scrolling “Winamp” messages, time and weather widget does not change the weather and is hard to read, etc.

I could not resist opening the this thing up. I pried up the non-skid rubber and found two screws. Mr. Lebedev has a habit of leaving funny notes in code comments of most of his websites. I was looking for a message, or the design team’s signature on the inside of the case (like with the original Apple Macintosh), but did not find anything.

The keyboard is not completely silent – when in operation it generates a very faint buzzing sound and the buttons are slightly warm to the touch. I thought that there might a little fan inside, but did not find one.

The keyboard looks like it’s made out of metal, but it’s actually very high quality plastic. To make it more hefty, the designers used two strips of metal as wedges that hold the pcb in place.

I did not take apart the screen assembly, but unlike most electronic devices these days, the mini keyboard seems to have been designed with future service in mind. Replacing the screens is easily within the abilities of do-it-yourselfers. As you can see, the key mechanism is the soft, rather than clicky one. This is a matter of preference, of course, but a click, as a feedback mechanism would be nice.

A lot of message board nerds cry – “unlike the full keyboard it’s useless!” The usefulness of mini three is in the software, of course. Even in it’s present state with one minute of spare time I came up with at least one cool use for it – a three webcam viewer. The picture is worse than the original, but the idea is that the left button shows Mount Fuji (at the moment under the veil of the night), the middle one – the Empire State Building and the right one – a live seahore webcam that lets me know what the weather is at my favorite fishing hole. I haven’t played with the SDK kit that is available yet, but it seems to be super nice. “What can I do with this?” – whine some on digg and reddit message boards. A hacker’s reaction would be different – “what can’t I do with this!”

160 bucks seems like a lot of money for a three button keyboard. I’ll admit, it’s not for everyone. The thing is, people spend a lot more on stupid case modifications and other blinkenlghts. And this well-designed gem of an accessory would be the coolest thing as far as the eye can see in your personal hell of a cubefarm. It’s a little hackable art piece. Practical? Not very. Cool? You bet your squeedly-spootch. Is it a good deal? Well, a much lamer lcd display goes for 80 bucks. A very neat laser keyboard goes for 180. Shiny is expensive.

I have one gripe with the design. The keyboard is made so that it will lie flat. I’d like to have a little wedge, so I’d be able to see it at an angle (I think I’ll make one myself). What I do like, is that the screens are easily rotatable in software, so you can just lay it vertically.

Of course, it’s a bad idea to program Optimus Mini Three to trigger self destruct, as it’s not cat-proof. But I think I’ll program a cat toy sequence in it though. So far the plastic stood up very well to cat claws.

For sticking with this lengthy and rambling post, I’ll let you take a little glimpse in my geeky life. Here’s a snapshot of a part of my table, including my fancy input accessories, for which, as you might have noticed, I have a bit of a weakness.

The Ultimate Geek Toy

Today, for the millionth time someone sent me a link to yet another usb flash drive perversion. Links to usb flash drives made out of weird items seems to facinate blog-reading geeks endlessly. I’ve identified some trends, and I think I came up with an ultimate product that will make all the bloggers absolutely cream their pants.

Prepare yourselves, iiiiiiiiitt’s the caffeinated open source papercraft usb powered thumbdrive plushy cthulhu katamari sushi tiki ipod cozy voodoo knife holder marital aid with oled keyboard. Did I forget anything?

What Up

The following will probably be only interesting to people who build their own computers (and probably not even them), so feel free to skip this post.

My little Shuttle XPC computer gave up the ghost (the onboard SATA raid controller got really messed up). It took me a good while to frankenstein together a reasonable machine out of all the parts that were stashed away in my apartment, so I am a-computin’ again. I am researching a purchase of a high powered replacement, but meanwhile, let me share some technical tidbits that I’ve learned along the way.

First of all, it’s really easy to actually fry a floppy drive. Fried floppy drives look like they are working, but they don’t. And without a floppy drive you can’t install (or repair) Windows 2000 or XP on a SATA or IDE raid array. Even if your motherboard claims that it can boot from a USB floppy drive, it probably can’t. Well, at least mine can’t. The moral of the story is that doing away with legacy hardware such as a floppy is not a good idea.

Anyhoo, it’s a good idea to have separate two drive arrays: one for data and one for the system and programs (it’s a good practice to point data directories such as the desktop to the data array). The data array should run raid 1 (mirroring) – that way if one drive dies, you will still have another. You can periodically backup onto a third drive and hold it in a remote location. With 250 gig SATA drives costing about 100 bucks there is no reason not to do this.

The system drive should run raid 0 (striping). Striping actually significantly speeds the system up. You can also keep the system drive small, say about 40 gig – and back it up onto the data drive via Norton Ghost. It might be a good idea to splurge on real SCSI drives and a card. In fact, that’s what I’ll probably do for my new computer, as drives seem to be more of a speed bottleneck than RAM or processors.

SATA drives can be mounted externally: it’s called eSATA. If you have a small computer such as an XPC it’s a very good idea, as the drives become much easier to cool. I am probably going to jerry rig an eSATA enclosure out of an old computer case and some hotswap thingies, but they are also available from these guys.

I am a big fan of dual monitors – have two 17″ lcds. To run a dual monitor setup you need either two video cards or a “dualhead” video card. Well, I have a dualhead Matrox P750 (bought it because it has 2 dvi outputs), and boy does it suck. Driver installation is a nightmare – there are several versions of video card bios and and a multitude of driver versions. Most don’t work and crash Window. If you do get it to work, the stupid card can’t work well with low color/resolution settings: it shows lines and crazy patterns in bios screens. There’s a bios fix out, but it does not work. More than that, if you want to color match the monitors through a calibration cajigger, you can’t set up individual color profiles on the monitors. In short, I am much better off with two separate cards.

Ad:


Did you know that you can color calibrate your monitor with a nifty usb powered gadget so that your digital photos will stop looking like crap? I’ve used one for a while, and it rocks!

GRETAGMACBETH Eye-One Display 2 (This is the one that I have. People say that it’s a little bit better than the cheaper
ColorVision Spyder 2)

ColorVision Spyder 2

Where in the World is Deadprogrammer?

I am in Kyoto, Japan, with my wife, on a vacation of a lifetime. We are spending two more nights in a wonderful ryokan here, and then one more night in Tokyo. There are 4.43 gigabytes of pictures in my Tablet PC, I really hope Windows XP / Acer hardware is not going to eat them before I get them into a more secure location. My Canon EOS 300D broke (the poor thing does not power up at all even though the battery is ok), so I am down to my trusty Canon Powershot G2.

Meanwhile, enjoy this picture of a rainbow as seen from an airplane. Yes, it is circular.

P.S. Right, I forgot that it’s April Fool’s today. But I am actually in Japan, this is not a joke. I wish I’d have though of something witty, but it’s a bit too late now.

Blinking Tema’s Stuff

Thanks to the wonders of the WaybackMachine Lebedev watchers can track what everybody’s favorite Russian designer has in his office at temporal markers A B C and D. If you open these links in different tabs of your Firefox browser (you are not using IE still, are you?) you can use a technique that astronomers call “blinking” to see the changes in Tema’s fine equipment.

The most puzzling change is from B to C to D. It looks like he didn’t like the new Herman Miller Mira and went back to good ol’ Aeron.  I am surprised that he isn’t using dual monitors yet. 

Also notice how the picture on the monitor does not reflect the changes up to D.

So far the only exact matches to my equipment is the chair and the wastebasket. My Intuos2 is a smaller 4×5, my Griffin powermate is black, not silver, my camera is a cheaper but better Digital Rebel, instead of post-its I use a police memo binder with a reporter’s pad inside, my keyboard, trackball and mouse are made by Logitech, the dual screens are Viewsonic VP171b, the computer is a Shuttle XPC. My cigar ashtray which gets used only a few times a month is made out of radium glass. My cellphone is cheap and looks like a brick, but thanks to all those Verizon towers that irradiate everyone around, has awesome reception. And for pens I use whatever is left from my office supply therapy.

The Engineer’s Itch

On Saturday I’ve got the Engineer’s Itch. You know, the itch to take apart something that is working perfectly well and try to improve it. To scratch it I added a second video card and a monitor to my computer.

All I had in my box-o-junk was an old video card and a crappy 15 inch monitor, but even with that a dual monitor desktop is absolutely awesome. It works really great with Photoshop – I can move all the annoying toolbars to the left screen. I also moved the mess of shortcuts, install files and folders with junk to the left. Now my main desktop is very clean and organized.

It’s great for having multiple browser windows open, doing some reading during long and annoying installs (you can have a non-resizable window on the first monitor and another one on the second). Ok, next step is to buy decent lcd monitors and setting them up like that. I don’t want to go back to a single monitor setup.

Memex Ahoy!

You’ll see, you’ll see. We will be all using memexes instead of the horrible pee-cees of today. It looks like even hardware is moving in that direction now. The first harbinger – dual displays are becoming almost commonplace.

For years it was possible to stick more than one video card into a box, hook a few monitors and have a two screened desktop in most modern windowing systems. Even Windows. Especially Windows.

But having two huge CRT monitors is not a picnic – they took up too much desk space, generated too much heat. And don’t forget radiation. But guess what – lcds are dirt cheap these days. Well, maybe if gold containing ore was dirt, but still they are kind of affordable. And multi flat monitor setups are so fricking amazing!

Ladies and gentlemen, start your droolers.

This was pure underwear soiling goodness from 9xmedia. Those are not cheap. But this is just one of the many, many different dual monitor products on the market. Check out this gallery of multi monitor setups. I will probably splurge on a 17 inch flat panel and a nice dual head video card for now. Should cost me about $600. I’ll keep my 5 year old CRT as the second monitor for now.

WML: Dude, I Am Getting a Dell

Guess what? This post is going to be about microcomputers. PCs.

I never owned a computer in the Soviet times. Not even a programmable calculator. I did have access to some old Wang clones called Iskra (Spark) in an after school program, played with a programmable calculator of a neighbour, played games on a frien’d PC, played games at my father’s friend’ work computer ( also PC), paid to play games on Sinclare computers that some enterprising people set up as a pay-per-play arcade, etc. Oh, I still remember the horror in the eyes of my teacher when I found a set of programs that calculated the level of contamination from a nuclear blast given the input of wind speed, bomb yeild and some other variables. Those Iskras were donated from the Red Navy.

In the US, my father purchased a 386 for a humongous sum of $1300. It was put together in some computer shop on avenue U. That was in 1993 or 1992, I think. Since then, I’ve been upgrading my computer on the average once every three years. I think In all, I went through 3 cases, 6 motherboards and 2 monitors (not counting my wife’s computer). I never owned a brand name computer. After the second computer I’ve learned that I could be putting together myself.

It seemed like a good idea at the time, putting together my own stuff. What could be simpler? Pop in a motherboard, a videocard, a modem, some ram, some hard drives — and you’ve got a box!

I’ve become thoroughly familiar with what cuts from a ragged computer case feel like. I’ve learned how hard it is to be without the Internet when your computer is in pieces on the ground (and a driver needed to make the new hardware run is on the Internet, of course). There are very few types of flashable hardware that I did not have to flash. I accumilated a huge collection of computer screws, cables, cards and thermal processor grease.

The questions that went through my mind were:
Why are jumpers so tiny? (these days they have jumpers with little tails that can be taken out with just fingers)

Why ide cables are so hard to deal with? (there are rounded cables available now)

Why it’s so hard to find 0th pin on the hard drive connector? (newer ide cables come with a little peg that doesn’t allow it to be put in the wrong way)

Which idiot came up with PS2 plugs? (one word – USB , well, ok, three words).

And most importantly: WHY ALMOST NO PIECE OF HARDWARE, PORT OR CABLE COME WITH A LABEL THAT WOULD CARRY MANUFACTURER’S NAME AND A MODEL NUMBER????????????????????

This is all slowly changing, of course, but the much bigger problem of minor factory defects and incompatibilities between chipsets still plague individually bought components.

My last self-put together box – a dual processor PIII 1000 sucks ass. I could not get a single AGP video card to work with it. An IDE raid controller that worked ok on my previous motherboard wold cause all OS to crash. And finally, two little pegs that held the cooler on the processor broke, and I can’t keep PIIIs from overheating.

I’d like to say, that after I’ve removed the raid card and put in a PCI video card, the system ran extremely steady for a year. Now it’s time to think about the future of my computers.

So my resolution is this:

1) Throw out the crappy dual processor motherboard and the crappy coolers. Buy a nice cheap and super steady single processor PIII motherboard + a stock Intel coolers and turn that computer into a file server. Four 120 Gig 5400 RPM drives (I don’t need the speed, and those drives run much cooler) should do the trick. The case of that computer is very nice and cool looking (it’s a square. It looks like this:

Maybe I’ll even make the drives removable, but so far all removable racks that I’ve tried sucked ass.

2) Buy a nice Dell workstation. That will be used for image manipulation and coding.

3) Buy a big ass LCD monitor (or maybe one of those Sony 27″ CRT monitors) for use with the workstation.

4) Buy a tablet pc for myself and a laptop for my wife.

5) Donate or sell on eBay all the crappy hardware still sitting in my drawers.

I think all the money I saved this year on rent should easily buy me this hardware.