Die Kunst Der Rant : Shopping Cart Issue.
I don’t care what you call it – a shopping cart, a shopping bag or a shopping sack, but the following retarded things are going to cost you some sales:
1) Expire the shopping cart. There’s nothing that makes me want to complete my order than coming back in the morning and finding out that 20 items that I picked the night before are gone and my shopping cart is reset. Even better, store the cart id in a memory only cookie so that the cart will be reset even sooner.
2) Before checkout ask – “do you have a coupon”? Hey, the fact that there is a possibility that a coupon exists makes you feel that you are getting the _best_ possible price! Nobody is going to use that popular search engine dealy to try to find that coupon, and then to search for a better price on an item. No siree Bob.
3) Save money on copyrighter’s and photographer’s fees. A one line explanation and a tiny pixilated picture is enough. Even if the photographer gave you a big image file, that stuff will only confuse the customer. Product dimensions are irrelevant. I mean, what moron cant’s figure out the dimensions of a product from a tiny image with white background?
4) Don’t link the product in the shopping cart to the page with the description and photo of the product. A 10 pixel by 10 pixel image and a cryptic description is good enough. Who can forget what he added to the cart earlier?