I recently picked up “It’s Not About the Coffee: Leadership Principles from a Life at Starbucks”.
As you might know, I am a bit of coffee coin-a-sewer, owning a $2000 espresso machine and such. You might also remember the only popular blog post I’ve ever written – the one about the Starbucks logo. I was always very interested in everything Starbucks. The reason? Well, I really could not understand how a company with coffee that is so bad could be so popular. I mean, have you tasted the stuff?
“It’s Not About the Coffee” – wow, I thought, this should clear some things up. Because, I for sure know that it’s not about the coffee. I’ve had good coffee. It just can’t be about the coffee.
The first sentence of the book (int the A Note to Readers) reads: “Although this book is titled It’s Not About the Coffee, of course it is about the coffee–it’s about the people and the coffee.” Leadership lesson number one: start out with a lie, then weasel out.
Cloying, sacchariney corporate doublespeak only got worse on the following several pages, I am not even sure I can get through the book at all. There might be some interesting Starbucks anecdotes further down, so I’ll keep trying. Meanwhile I get a weird feeling about Howard Behar – the same I used to get about Soviet Politburo members: I could not understand if they believed themselves in the ideals that they extolled.
Ok, I read a couple of more pages, and was instantly rewarded by learning this interesting, although disturbing fact: besides the coffee passport, which I knew about, there’s a piece of corporate propaganda known as the “Green Apron Book.” Almost like Chairman Mao’s “Little Red Book”. Neat.
All of this reminded me a story that I’ve read somewhere about a North Korean student at a Moscow university that used to carry around with him a little portrait of the Great Leader, Kim Il-sung. He would meditate, looking at the picture for hours, and even used it instead of a mirror while shaving. When asked – how could he shave without a mirror, he said – this is better than a mirror.
I guess, if you can make people shave in front of a portrait, you can make them believe that Starbucks coffee is tasty. There are ways…
As you might have noticed, for all my ranting about redesigns, I went ahead and redesigned my own site. It took me all of 3 hours. I changed the template a bit, fixed a nasty WordPress search bug that inserted unsightly escape characters into search strings, changed all the urls for more search engine friendly ones (while preserving all the original ones) and made navigation arrows a bit more consistent. Fascinating stuff, isn’t it? This is all a part of my effort to finally get over the thousand reader mark on the Feedburner counter. It stands at 915 today (and I used that counter graphic as one of my Optimus Mini’s applets).
I get a lot of Google and Google images traffic, as my humble blog is the second search result for “starbucks logo”. After reading my article about the Starbucks Melusine, most visitors just scamper away. I realized that I need some kind of a hook at the end of the page. I added the easy subscribe buttons, links to del.icio.us , Digg, Reddit and Netscape and a sampling of what I think are some of my better posts.
What I think are my better posts are, probably is not what you, the readers, think. So, if I may be so bold, please tell me what posts do you think should make “Best of Deadprogrammer” list, as well, as which particular post made you subscribe to my rss feed (or to bookmark my site). Also, in an effort to overcome the 1K reader barrier, I will even stoop so low, as to ask all of you for a link, if you can spare one. The thousand reader barrier must be broken.
Speaking of statistics, here’s a comparison of Feedburner’s breakdown. Since 2005 I went from 47 readers to 915. I am surprised to see a decrease in Livejournal readers since I quit it. Well, what can you do. I think I should give up my blog and move to Myspace. That’s where all the cool kids are and where most of my image traffic is coming from, even after I played a bit of a trick on them.